© 2019 by Waney Edge Woodcraft. Put together by  Design Yours

Contact 07485 191148, Based in Berkshire, UK

SHIPPING POLICY

 

Standard P&P UK: 

Price Range & Rate

  • £0 - £15 = £3.20

  • £15 - £100 = £5.80

  • £100 - £250 = £8.20

  • £250 and up = FREE

 

Standard P&P Everywhere else: 

£23 , Order above £250 are FREE

Dispatches:


The aim is to post your item within 3 working days (delivery times to be agreed individually for custom orders)

Estimated Postal Times:


- North America:  5-10 business days
- Europe:  3-5 business days
- UK:  2-5 business days


If you would like to receive an item quicker, please get in contact and Waney Edge Woodcraft will find alternative postage options for you.

Most items are sent via the Parcel2Go service. You will be provided with a Parcel2Go tracking number when the order has been dispatched.

 

Most orders go through either Hermes or Parcelforce to deliver items to you.  Orders generally have insurance cover on our behalf.

Buyers are responsible for any customs and import taxes that may apply. 
Waney Edge Woodcraft do not take responsibility for delays due to customs

RETURN & EXCHANGE POLICY

Waney Edge Woodcraft accept returns and exchanges within reason. If you have any problems with your order, please make contact within 48 hours of receipt of product.


If returning an item, it is the buyer’s responsibility to arrange and pay for return postage. It is recommended that buyers select a tracked service. A refund of the original item value will be given provided the item is returned to Waney Edge Woodcraft in its original condition.

Many of my products are made of reclaimed or recycled wood that may have been destined for firewood. Consequently, there may be marks, blemishes and imperfections on the product, but these will not compromise the structural integrity of the item (i.e. I do not sell products that I think will break with normal use!). I think that these marks and blemishes are what gives the pieces their individual quirkiness and rustic charm.

All of my items are finished with food safe mineral oil and then buffed with my homemade beeswax polish to bring out the grain and colour of the wood.

 
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